Getting started with personal banking
Top of main content
2. Digital banking
Mobile Banking:
3. Find an ATM
The EXCHANGE network is the largest full-service ATM network in Canada, including most BC credit unions, as well as some banks. With your debit card, you have access to thousands of surcharge-free ATMs across Canada. Looking for an ATM on the go? Check out the "Find Us" section on Mobile® Banking.
4. INTERAC eTransfers®
5. eStatements
6. Deposit on-the-go
Our top helpful tips to get you started:
1. Direct Deposit and Automatic Savings
- Set-up Direct deposit for your payroll or a pre-authorized payment. Download the Form.
- Make saving money automatic by setting up scheduled recurring transfers from your chequing account to your savings after every payday.
2. Digital banking
Online Banking:
- Click the Sign in button at the top of the screen, usually on the top right when accessing from a desktop internet browser.
- First, you’ll need to enter the last 8 digits of your debit card number. Then you’ll need to enter your Personal Access Code (PAC). A PAC is a 7-digit code used to protect your account against unauthorized access online or over the phone.
Mobile Banking:
- Download the Coast Capital Savings Federal Credit union app from Apple's App Store and from Google's Play Store. It provides you with a way of accessing common online banking features on your iPhone or Android device. Download the app today to get started.
3. Find an ATM
The EXCHANGE network is the largest full-service ATM network in Canada, including most BC credit unions, as well as some banks. With your debit card, you have access to thousands of surcharge-free ATMs across Canada. Looking for an ATM on the go? Check out the "Find Us" section on Mobile® Banking.
4. INTERAC eTransfers®
eTransfers are a simple, quick and secure way to transfer cash from Online Banking or Mobile Banking. There's no need to set up any new accounts, user IDs or passwords. All account details and financial institutions are kept confidential. All you need to send money is the recipient's mobile phone number or email address. Recipients are notified by email or text message that they have received a payment within approximately 30 minutes from when the transfer is initiated.
5. eStatements
eStatements are a free, convenient and environmentally-friendly alternative to paper statements.
6. Deposit on-the-go
With Deposit On-the-go you can deposit cheques with your mobile phone, quickly, safely and securely via the Coast Capital Savings Federal Credit Union App for both iOS and Android™ users. Deposit Canadian cheques, money orders, bank drafts, convenience cheques and certified cheques without having to visit a branch or ATM. Available for personal and business members.
Need more help? Give us a shout.
Call us at 1.888.517.7000 Mon-Fri, 6am-8pm; Sat, 8am-8pm; Sun, 9am-5:30pm.